Shipping & Returns

Shipping


We can ship to virtually any address in the United States and several international locations. 

Calls are all custom made and depending on the item you purchase it can take several days to make before it will ship. If you have a concern about timeline please reach out to us from the Contact Page.

Unless previously arranged, all orders ship US Postal Service. Domestic orders typically arrive 3-5 days after they are shipped. International shipments typically take 10-14 days.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Returns Policy

You may return most new, in original condition, items within 30 days of delivery for a full refund. Mouth Calls are not eligible for return once purchased.

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) see below. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with details about the product you would like to return. We will respond quickly with instructions for how to return items.

Damaged or Incorrect Items

While we don't anticipate you will have any issue with your order, if you receive a damaged or incorrect product, please contact us. Depending on the issue we will rush to get your order correct and make sure you are satisfied with the products.

We will also pay the return shipping costs if the return is a result of our error.

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